Job Description

Looking for a role in a company with a strong sense of community?

Do you enjoy working autonomously yet still being a part of a strong team?

Ready to put your patience and adaptability to work?

Wanting a role where you can leave at the end of the day feeling like you made a difference?

Did you answer yes to any of these questions? If so, then Via Mobility may be the place for you.

Being a Dispatcher has its Advantages

You will work with other dedicated professionals who share your passion for helping individuals in need. We offer:

• A fun and supportive environment
• A role where you can interact and make a difference in a life
• Opportunities for growth within the organization
• Employee Discounts including, T-Mobile, pet insurance, and MORE!

The Route Services Dispatcher is responsible for primarily supporting the route services, however will be expected to help out other departments as needed. In this role you will be tracking movement of buses and communicating with the drivers to help coordinate their routes. This role will also perform a variety of customer service duties including data entry, answering phones, and responding to passenger questions or concerns as required.

Starting pay range for the role is $21.39-$27.29/hour + $1/hour if bilingual (English/Spanish)

*Based on years of active years of Dispatcher experience*

Schedule: Monday-Friday 1:00 pm to 10:00 pm

Qualifications for the Dispatcher:

• High School Diploma or GED
• Must be at least 19 years of age
• Bilingual (English/Spanish) preferred but not required
• Positive customer relations skills, including good decision-making and problem-solving skills
• Ability to communicate effectively, both orally and in writing
• Ability to establish and maintain positive and effective working relationships with employees and the general public.
• Thorough knowledge of or ability to learn the Boulder County area
• Knowledge of occupational hazards and safety practices and procedures.
• Proper grammatical skills and legible penmanship.
• Ability to work independently.
• Must be able to pass a pre-employment background check and drug test, and will be considered a part of the random drug testing pool as a safety sensitive employee.

Keywords: telecommunicator, receptionist, reservation manager, administrative, transportation, dispatch, dispatcher, call center

Competitive Benefits for the Dispatcher

• Paid Training! Paid Time-Off!
• Medical, Dental, Vision, Flexible Spending Account
• Employer paid Life Insurance
• 403b Retirement Plan
• Employee Assistance Program
• Access to Pet Insurance discounts
• Special employee only discounts
• Credit Union Memberships
• Public Service Loan Forgiveness (PSLF) Program
• Stability and longevity with a growing, sustainable, and innovative company

Learn more about why we are a great place to work:

https://viacolorado.org/work-with-us/careers/employee-benefits/

About Via Mobility Services

We are a vibrant, accomplished nonprofit with a culture built on four key values – teamwork, honesty, integrity and a passion for helping others.

Via team members have a common goal: to provide our clients with mobility and transportation options that enhance a quality of life, self-sufficiency, and access to the community. Since 1979, Via has helped tens of thousands of seniors and people with disabilities live more independent lives. We also serve our community through volunteer driver training programs, disability awareness education and advocacy, human service collaborations and partnerships, community transit offerings and contracting capabilities.

Via is an Equal Employment Opportunity Employer (EEO)

Job Tags

Monday to Friday, Flexible hours,

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