Job Description
Carlotta's Cocktail & Wine Bar at Hotel Julian San Francisco
All employees are expected to deliver truly great service, and to create a warm and friendly
atmosphere for our guests. Employees must work well as a team, maintain confidentiality and
adhere to company policies.
SUMMARY: To provide drinks to guests in an efficient, expeditious, friendly and courteous
manner.
ESSENTIAL DUTIES AND RESPONSABILITIES includes the following. Other duties may be
assigned.
Set up and breaks down the bar area:
Assure you are equipped with a bottle opener, wine opener, pens, check presenters,
rubber bands, paper clips, complaint forms, pos paper, etc.
Ready all garnishments needed for the preparation of drinks.
Clean all bottles and rails, wipe down check presenters; computers, and bar area.
Clean and polish bar, counters, shelves, equipment, bar stools, etc.
Maintain and stock adequate supplies of bar items such as glasses, cups, napkins, drink
supplies, condiments, etc.
Stock refrigerating units with wines, beer, etc.
Replenish ice at bar.
Perform accurate cash and POS procedures:
Count bank before and after shift.
Prepare and serve drinks according to recipes for guests and server.
Suggest wines by the glass and bottle options which supports our sharing concept.
Ensure standardization and consistent beverage preparation, presentation and quality.
Responsible to “up sell” on any given opportunity.
Retain and maintain complete knowledge of all food and beverage menu items.
Using the Bar Food menu as another selling tool.
Recommending/pairing a certain dish that the guest might have with the drink.
Checks identification for proof of age when required.
Build a rapport with guests while serving them.
Monitor guest’s drinks and anticipate guest’s needs.
Keep bar counter, shelves, rails, stools, and all surfaces around the bar clean at all
times.
Ensure proper payment from departing guests.
Prepare bar for next shift.
Perform accurate cash/credit handling and POS procedures in accordance with
Company policies and procedures.
Ensure the order and cleanliness of the bar is in accordance to health and safety
regulations.
Must be knowledgeable about Hotel, Restaurant/Lounge and surroundings, i.e. nearby
entertainment, stores, hotels, etc.
Must have the ability to work a flexible schedule and late hours when necessary.
Must have the ability to work on time and on a regular basis.
Job Tags
Full time, Bank staff, Flexible hours, Shift work,